Frequently Asked Questions
Everything you need to know about shopping with CLN
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our financing partners.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel an order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At CLN, we are committed to ethical fashion. We work closely with our manufacturers to source high-quality, durable materials that meet our strict environmental standards.